Tool
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What it helps us to do
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Call record classifier
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Correctly classify and consolidate millions of voice call records from different vendor reporting systems
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SLA builder
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Define rigorous, detailed, customer-specific service levels
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RFP builder
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Build structured, detailed and rigorous customer-specific RFPs
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Response form builder
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Build interactive, customer-specific response forms that bidders complete as part of their bid
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Bid evaluator
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Qualitatively evaluate and compare vendor bids based on a customer-defined scoring system
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Negotiation scripter
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Build structured scripts for negotiations with vendors, based on their and other vendors‘ specific
responses
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Pricing engine
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Calculate actual value of different pricing schemes and vendor bids with customer-specific volume profiles
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Line analyser
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Identify unused telephone line capacity in individual customer locations
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On-line policy advisor
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Provide our customers‘ users with specific, online advice on how to use their phones, based on their home country, location, phone type, business unit policy and so on
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Contract builder
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Convert final bids into a contract text
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