All large organisations rely on telecommunications for their business; voice and data, fixed and mobile.

And rapid technical change is occurring in national telecoms markets that are often dominated by ex-monopoly providers and distorted by regulatory regimes biased toward individual consumers—not large businesses.

No wonder they face a constant challenge to deliver consistent, high-quality telecommunications services to their internal customers at a market-leading price—especially if they have a major presence in different countries or provide services to many business units.

All large organisations rely on telecommunications for their business; voice and data, fixed and mobile.

Martin East Associates AG reduce clients’ external telecommunications bill substantially—in some cases by over 50% on annual expenditures of €millions—whilst retaining or in most cases improving service quality.

That’s hard cash that has typically already been budgeted for. Money that can be released for internal network upgrades, the provision of extra services to the business, or simply to immediately improve the bottom line.

Our unique incentive model means that if we don’t save you real money we don’t get paid. We’ll even wait until you see the proof of the savings on your monthly telecoms bill before settling up.

In the unlikely event that no worthwhile savings are achievable, your organisation will have been benchmarked by acknowledged experts at zero cost.

If your branch office never uses more than six phone lines at the same time, why pay for eight? Especially if you have hundreds or even thousands of offices. We use in-house developed specialist tools to analyse vast quantities of call data and identify such unneeded capacity so that it can be retired. 

Sometimes internal staff simply don’t know which is the more cost-effective option. Is it cheaper to call back when roaming? At other times they misuse the service. We crunch the data and help you to develop financially meaningful usage policies and the means to police them—either by blocking misuse in the first place or detecting when it gets out of hand. 

Of course we do. We negotiate with the same vendors all the time for our clients—so we know what can be achieved. And we have the tools to consolidate and analyse your volumes across all vendors, countries and business units. So we can work out and compare the real overall value of different bids, pricing schemes and technical alternatives. 

Our RFPs (=Request for Proposal) are by far the best in class. They even form part of new contracts we have agreed with the vendors for our clients—verbatim. We know the methods vendors employ to extract excess monies, keep costs opaque, lock you in or wriggle out of their delivery responsibilities. So we’ll get you simpler pricing models, easier to manage contracts and more comprehensive service levels tailored to your requirements, not those of your vendor.